Terms of Service
Last updated: January 1, 2025
Welcome to Niwaro Balcony Zen. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use our services.
Description of Service
Niwaro Balcony Zen provides Japanese-style balcony mini gardens, zen decor, and related products and services. We offer curated collections, AR planning tools, and seasonal care subscriptions.
Our services include product sales, consultation, assembly services, and ongoing support for your zen garden installations.
User Accounts and Registration
To access certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
Product Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice.
Payment must be received before products are shipped. We accept various payment methods as indicated on our website. All transactions are processed securely.
Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated timeframes. Delivery dates are estimates and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier.
Shipping costs and delivery times vary based on location and product type. International shipping may be subject to customs duties and taxes.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.
Items must be in original condition and packaging. Custom or personalized items may not be eligible for return. Return shipping costs may apply.
Intellectual Property Rights
The content, organization, graphics, design, compilation, and other matters related to our website are protected under applicable copyrights, trademarks, and other proprietary rights.
You may not modify, copy, distribute, transmit, display, reproduce, or create derivative works from our website content without our express written permission.
User Conduct and Prohibited Uses
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use of our services.
Prohibited activities include but are not limited to: harassment, fraud, spam, unauthorized access, and violation of any applicable laws or regulations.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Disclaimers and Limitation of Liability
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
In no event shall Niwaro Balcony Zen be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.
Indemnification
You agree to indemnify and hold harmless Niwaro Balcony Zen and its affiliates from any claims, damages, losses, or expenses arising out of your use of our services or violation of these terms.
Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these terms.
Upon termination, your right to use our services will cease immediately, and any provisions that should survive termination will remain in effect.
Governing Law and Dispute Resolution
These terms are governed by the laws of Japan. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in Osaka, Japan.
You agree to waive any right to a jury trial and to participate in class action lawsuits.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@oldchairrepair.com
Phone: +81 90 4837 2615
Address: 52 Shimoyama Warabi, Kyotanba-cho, Funai-gun, Kyoto Prefecture 622-0201